egov_q2_2017.jpg

According to the 56th consecutive FXI: E-Government, citizen satisfaction with government websites in Q2 2017 is high, increasing slightly from the previous quarter. Federal mobile sites and apps scores saw a slight dip.

The overall increase is a good sign that strong satisfaction of federal digital services can serve as an important source of stability regardless of the political climate.

Download the report today to learn what over 182,000 people say about their experiences with more than 100 federal websites, providing valuable insights into the benefits of providing a positive e-gov citizen experience.