How to Fine-Tune CX for Call Center Success

Webinar Recording

Contact center leaders trust ForeSee to help them improve efficiencies, identify coaching opportunities, and make better decisions to improve the KPIs they care about most.

By measuring call center satisfaction using ForeSee's proven methodology, our clients understand exactly which improvements to make to streamline processes and create valuable interactions with their customers. This webinar will speak specifically to contact center best practices — and how to implement them ASAP.
 
Hear from Erica Komorosky, Customer Communications Center Manager at UGI Utilities, as she shares real-life examples of how she uses CX data to fine-tune their contact center management. 
 
Make sure you get the most out of your ForeSee contact center measurement — register today!
 

Erica Komorosky | ForeSee Chief Evangelist | Customer Experience (CX)

Erica Komorosky
Customer Communications Center Manager
UGI Utilities, Inc

Mike Redmond | ForeSee Customer Experience

Rachel Green
CX Architect
ForeSee

Scott Pickett

Scott Pickett
CX Architect
ForeSee

Christy Belden.jpg

Cecilia Wainio
Customer Marketing
ForeSee


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