On-Demand Webinar

Why Digital CX is a Big
 Opportunity for
 Property/Casualty Insurers

Exceptional digital CX gives insurance customers a reason to stay.

What do insurance providers have to gain by improving the digital customer experience? Conventional wisdom says insurance customers follow the money. But exceptional digital experiences give people a reason to engage with and commit to your business.

How are customers succeeding — or not — on bill pay or claim report journeys? Why are digital claims a big CX opportunity? Plus, we'll show how privacy and trust concerns are putting the brakes on tracking apps.


Karly Szczepkowski

Karly Szczepkowski
Research Analyst
Verint ForeSee

Eric Head

Eric Head
VP Sales
Verint ForeSee


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