Get it Right: Compete and Win on Customer Experience (CX)

On-Demand Webinar Video

In this webinar, we reveal the top 50 global retailers as measured on CX, NPS, and brand reputation.

Through analysis of CX data gathered from 40,000 shoppers for our annual ForeSee Experience Index, you’ll learn:

  • What matters most to customers on every channel
  • How the new customer journey is changing retail strategies
  • Who’s winning and losing with retail CX
  • Why customers support—or abandon—stores and brands
You’ll come away with data-driven insights for getting CX right—for customers and the business—and be better prepared to advocate for CX in your organization. Complete the form to watch now.

Presented by:

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Eric Feinberg
VP, Marketing
Author of ForeSee's Retail CX Insights
ForeSee