But how do you derive its full business value? Our Insight to Action series discusses how ForeSee clients internally activate VoC data to drive change and improve CX in their organizations.
Get a glimpse into how MD Financial uses Verint ForeSee to operationalize Voice of Client data across the organization. Whether clients are delighted by or unhappy with their experience, getting the data to the right internal teams has allowed MD Financial to educate and give recognition to the workforce, while creating memorable moments to encourage loyalty from customers.
Lead, Client Insight
Director, Enablement & Training
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