Transform Retail with CX

Access our NRF Exhibitor Insights Presentation

Eric Feinberg

Presented by:
Eric Feinberg
Vice President, Marketing, ForeSee

Get it Right: Compete and Win on Customer Experience (CX)

In this session we’ll reveal the top 50 global retailers as measured on CX, NPS, and brand reputation. Through analysis of our data—gathered from 40,000 shoppers for our annual ForeSee Experience Index—you’ll learn:

  • What matters most to customers on every channel
  • How the new customer journey is changing retail strategies
  • Who’s winning and losing with retail CX
  • Why customers support—or abandon—stores and brands

Complete the form below to download the presentation today.

Leverage Data-Driven CX Insights with ForeSee Research

Better data helps you make better decisions. Download our latest retail CX research.

The ForeSee Experience Index (FXI): Retail CX Insights

What do customers want from store, web, and mobile experiences? How are those needs shaping the future of retail CX? Read our report to find out what strategies are working, and what brands are coming out on top.

More About ForeSee

ForeSee helps organizations keep their customers happy and loyal. Our new ForeSee CX Suite allows companies to manage all of their customer experience needs from one place, capture the entire customer journey, and prioritize their most critical CX issues. ForeSee clients include more than 2,000 companies worldwide that have transformed their VOC programs into a strategic business discipline that delivers economic impact.