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Hosted By: 

Eric Feinberg, VP, Marketing at ForeSee and author of the ForeSee Experience Index

When measured right, customer experience is a proven predictor of future financial performance. But to succeed today, retailers (and non-retailers alike) must understand customer needs, expectations, and attitudes across the entire customer journey. In this on-demand webinar, you'll learn:

  • Which retailers are winning on CX and which are falling behind – insights relevant to all industries since consumer expectations are largely set by their interactions with retailers
  • Top customer experience trends impacting the changing retail landscape 
  • Strategic and tactical next steps to help you drive business results throughout 2017

Complete the form to watch the webinar recording today.