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Not only do ForeSee clients have access to our collection of 175 million benchmarkable customer experiences across all channels of the customer journey — but they are part of an extensive knowledge-sharing network of CX professionals from 2000+ companies across the globe, all who use ForeSee to help them profit from VOC.

We’re excited to share with you one of the top-rated presentations captured at the 2016 ForeSee Summit. Customer experience is determined by interactions with your organization, and shaped by expectations with your company and other companies. Learn what benchmarks are available for comparison, how the categories are defined, and how they can be reported and shared across your organization.