This report reveals citizen satisfaction scores for 100 federal government websites, measured with ForeSee’s proven methodology that is credible, reliable, accurate, precise and predictive of future behaviors. Over 170,000 responses were collected for this quarter’s report, demonstrating that citizens are willing to share their voices to help federal agencies and departments improve.

The report also includes the latest ForeSee Mobile Federal Government Benchmark and a commentary on mobile usability best practices for federal government organizations in different stages of mobile development.