According to the 57th consecutive FXI: E-Government, citizen satisfaction with government websites and mobile site saw a slight dip in Q3 2017.

During the third quarter of 2017, we saw major natural disasters, as well as a live science lesson in the form of the total solar eclipse. The significant uptick in satisfaction to the most improved site (NOAA Satellite and Information Service ) illustrates that when expert data matters, citizens turned to the government for quality and accurate information.

Download the report today to learn what over 180,000 citizens say about their experiences with more than 100 federal websites, providing valuable insights into the benefits of providing a positive e-gov citizen experience.