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Hosted by:

Eric Feinberg, Vice President, Marketing, ForeSee
Ben Stollard, Managing Director, UK & Europe, ForeSee


When measured right, CX is a proven predictor of future financial performance. But to succeed today, retailers (and non-retailers alike) must understand customer needs,
expectations, and attitudes across the entire customer journey. In this on-demand webinar, you’ll learn:

  • Which UK online retailers are winning on CX and which are falling behind – insights relevant to all industries since consumer expectations are largely set by their interactions with retailers
  • Top customer experience trends impacting the changing retail landscape
  • Strategic and tactical next steps to help you drive business results throughout the whole year
Complete the form to watch the on-demand webinar today!